Cookie Policy and Personal Data Entry for Enquiries and Offers

Cookie Policy

1. INTRODUCTION
This website improves the user experience by saving text file ‘cookies’ on your computer. This is the practise of at least 90% Internet websites across the world, but following the EU Directive of May 2011 we were obliged to request your consent before storing cookies. By using our website you consent to use of cookies, and although you can still browse our pages by blocking the cookies, certain features will be restricted.

2. WHAT IS A ‘COOKIE’?
A Cookie is a small file saved on your computer by the website you visited. A cookie informs a website of the ‘old’ user is back by remembering the user settings. Cookies record your preferences and settings, enter them into online forms and information for registered users.

Cookies can store a wide range of information, but this information or data can only be saved if the user agrees - websites cannot access information that the user did not provide and cannot access other files on the user’s computer. Cookies do not contain any personal data or information that can identify the user. However a user can change his/her Internet settings and thus choose whether to approve or reject cookie requests, whether the cookies are automatically deleted when the browser is closed and the like.

3. HOW CAN I DISABLE COOKIES?
By disabling cookies you can decide whether they are allowed to be stored on your computer. Cookie settings can be controlled and configured in your web browser. For more information on cookie settings, please select the web browser that you are currently using from the list below:

  • Internet Explorer 8 or newer
  • Firefox 3.5 or newer
  • Google Chrome 10 or newer
  • Safari 2 or newer
  • Opera 10.5 or newer

You can still browse web pages while blocking cookies, but certain functionalities will not be available to you.

4. WHAT ARE PERMANENT COOKIES
Permanent or saved cookies are stored on your hard disk (in your computer) and remain there even after the web browser has been closed. They are used to store information, such as your login name and password, so that you don’t have to sign for each visit to a particular location.

5. WHAT ARE TEMPORARY COOKIES?
Temporary cookies are temporarily stored on the disc and then deleted once your web browser closes. The website stores temporary information, such as items in a shopping cart.

6. WHAT ARE FIRST PARTY COOKIES?
First party cookies originate from websites that users view and may be permanent or temporary. Websites use these cookies to save information that will be reused when the user visits the website again.

7. WHAT ARE THIRD PARTY COOKIES?
Third party cookies originate from other partner sites that you view. Third parties can collect information about users from different sites and are used for marketing and analytical purposes.

8. DOES THIS WEBSITE USE COOKIES?
Yes, primarily so that our websites can provide a better user experience.

9. WHAT KIND OF COOKIES ARE USED ON THIS WEBSITE AND WHY?
Temporary cookies ‒ those that expire (and are automatically deleted) when your browser is closed are used to enhance our user experience of visits.

Permanent cookies ‒ usually have an expiration date far into the future and will remain on your browser until they expire or are manually deleted ‒ allow us to better understand our users’ habits so that we can improve the website according to your habits. This information is anonymous.

Details of the cookies that we use:

Joomla Cookies
Used to check the number of active users accessing the website,

Google Analytics Cookies
Update the number of visits, active visitors and statistics on how visitors are using the website,

Addthis Cookies
Used to update the number of visits and social media website statistics,

Facebook Cookies
Used to check the link to Facebook, and

Animated Preview Cookies
Verifies that only new visitors are shown the introductory animation on the website.

 

Cookies stored on your computer are used when you visit our website.

If you wish to delete cookies that are already stored on your computer, please refer to the instructions provided by your internet browser by clicking ‘Help’ in the browser’s menu.

Entering Personal Information for Inquiries and Offers

The VaLMod Speech and Language Centre is dedicated to protecting your privacy and personal information. This Privacy Policy describes the way we handle and use the personal information that we have received from you when you visit and use our website as well as defining how you may contact us if you have additional questions concerning the processing of your personal data.

1 ENTERING PERSONAL DATA FOR ENQUIRIES AND OFFERS

  1. 1. We collect and process your name, address, telephone number, E-mail and IP address which you have sent to us in order to receive information about our programmes, medical examination, therapies, further rehabilitation or purchase our products.
  2. 2. Aside from this, we collect and process your financial details as they relate to financial information related to online payment for our tools,

when you send them:

  1. 1. (a) As part of your account details (if applicable) and/or,
  2. 2. (b) In connection with your enquiries relating to tools or the purchase of tools, or
  3. 3. In addition to these aforementioned uses and purposes, your personal data may also be used for administrative purposes and to improve this website, for our internal records, for statistical analysis purposes, to complete your orders for tools and/or to contact you regarding programmes, check-ups, therapies and further rehabilitation or as part of our procedures for communicating users.

10. WHAT IS THE LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA?

  1. Processing your personal data for the purposes stated in the Section above is based on the fact that we are required to process such data so that we can meet your requirements.
  2. Processing your personal data for the purposes stated in the Section above is based on the legitimate interest in processing your request or query.

11. WHO HAS ACCESS TO YOUR PERSONAL DATA?

  1. 1. We have implemented appropriate technical and organisation measures to protect your personal data from loss, illegal access etc. Those individuals with access to your personal data are limited to employees of the VaLMod Speech and Language Therapy Centre who need to process your data for the aforementioned purposes.

12. FOR HOW LONG SHALL YOUR DATA BE RETAINED?

  1. Your data shall be retained until the purpose for which they were collected has been completed. This means that we shall delete your personal data when they are no longer required for the purposes of an application, order or account management or relationship with a client. From that point personal data to be stored have to be made anonymous.

13. WHAT ARE YOUR RIGHTS?

  1. The VaLMod Speech and Language Therapy Centre is the controller processing your personal data. This means that we are responsible for the correct processing of your personal data in accordance with applicable legislation. Tatjana Novosel-Herceg is the owner of VaLMod Speech and Language Therapy Centre and can be contacted at +385(0)994338888.
  2. You have the right to know which of your personal data have been processed and you may request a copy of such information. You have the right to correct incorrect personal data and in certain instances you may request that we delete your personal data. If you have given your express consent for an explicit purpose you may always withdraw such privilege. If you wish to withdraw your privilege, you can contact us using contact information listed in this section.
  3. You also have the right to object to a specific processing of your personal data and you can request that processing of your personal data may be limited. Please bear in mind that limiting or deleting your personal data may result in us being unable to meet our obligations to you. You also have the right to extract your personal data into a machine-readable format and transfer such personal data to another entity.
  4. If you have questions about how we process your personal data about you, or if you wish to exercise your rights stated above, you can contact us via E-mail at This email address is being protected from spambots. You need JavaScript enabled to view it., via post at VaLMod Speech and Language Centre, Ante Starčevića 25, 42000 Varaždin or via telephone on +385(0)994338888.
  5. If you have a complaint or objection about the manner in which we have handled your personal data, you have the right to file a complaint with a relevant data protection authority.

14. AMENDMENTS

  1. If any changes are made to the processing of your personal data, we shall notify you by posting an updated version of this privacy notice to the VaLMod Speech and Language Therapy Centre.

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